Restaurants are increasingly adding surcharges, ranging from 3% to 5%, to cover various expenses like health insurance, inflation, and credit card transactions.
Restaurants, operating with slim 5% profit margins, grapple with rising costs from inflation and pandemic hurdles.
While surcharges help restaurants stay afloat, diners are expressing their disapproval of additional costs added to their bills.
Restaurant owners expect surcharges to become a permanent part of their business model, as they navigate ongoing financial pressures.
Swipe fees from credit card companies have doubled in the past decade, pushing more small businesses to pass on the fees to customers.
Some customers see surcharges as a hidden tax, while others understand the challenges faced by restaurant owners.
The dining experience is evolving, with restaurants adapting to financial constraints and economic changes.
Hopefully, diners and restaurant owners will find common ground to ensure a sustainable and enjoyable dining experience for all.