StellarFi is committed to providing a safe, easy, and effective method of building credit. We proudly offer a guarantee to our members who subscribe to any membership plan after February 28th, 2024, and ensure a credit score increase within 3 months of participating in the offer program. Please carefully review the terms and conditions of this credit score increase guarantee:
Eligibility:
- The guarantee is applicable only to members who have joined for the first time after February 28th, 2024.
- The product must be used as prescribed for the guarantee to be valid.
- Members must be in good standing, having paid their membership fees on time, and without any outstanding unpaid balance on their account.
- Members must have at least one monthly bill payment linked and successfully paid through StellarFi.
- Members must not have used StellarFi previously in order to be eligible for the guarantee.
Credit Score Assessment:
- The Vantage 3.0 credit score will be used to determine whether a member has experienced a credit score increase within the specified 3-month period.
- The 3-month period will begin the day the member’s plan is activated.
- A score increase within any of the 3 reported months will qualify this guarantee as fulfilled.
Refund Policy:
- If a member is eligible for a refund based on the guarantee, the refund will include the payments made towards their membership fees only.
- Refunds will be made to the payment method used to complete membership payments.
- Refunds will exclude any portion of the membership fees that have been paid using other credits or promotions.
Refund Claim Process:
- To initiate a refund claim, members must contact StellarFi’s Member Success team within 15 business days after the end of the 3-month period.
- Refund claims will be processed in accordance with the terms outlined herein.
Member Success Contact Information:
- Members can contact Member Success via [contact info] to initiate refund claims or for any inquiries related to this guarantee.
Limitations:
- This guarantee does not apply to any liability to the extent that it would result in this guarantee being prohibited by law.
By subscribing to a StellarFi membership plan for the first time after February 28th, 2024, members acknowledge and accept the terms of this guarantee disclaimer. StellarFi reserves the right to modify or terminate this guarantee at its discretion.
For any inquiries or to initiate a refund claim, please contact StellarFi’s Member Success team..
Thank you for choosing StellarFi for your credit-building needs.
StellarFinance, Inc.
1700 S Lamar Blvd Suite 338
Austin, TX 78704